Social

Human Resource Development

Approach and Policy

To realize the NGK Group Vision, NGK Group has defined a clear profile of the human resources it seeks, outlining the required capabilities and mindset, based on the Human Resource Development Policy under the Human Capital Management Policy. Relevant departments work in collaboration to develop human resources in line with this profile.

Human Resource Development Policy

  • Cultivate advanced knowledge, skills, abilities or their combination, and proactively approach problems
  • Demonstrate teamwork and persistently lead to results
  • Autonomously grow and continuously change oneself and the company
This figure shows our basic approach to human resource development. In order to achieve the 5 Transformations laid out in our Group Vision, we have adopted a policy of cultivating people with advanced knowledge, skills, abilities, and a proactive approach to problems.

Promotion Framework

For the overall structure to promote Human Capital Management, please see below.

Strategy, Metrics and Targets

Strategy

To realize the NGK Group Vision and achieve the Long-Term Business Plan 2026-2035, NGK Group has established three Priority Strategies: "Fostering the Culture," "Human Resource Development," and "Growth Opportunities."
Under "Human Resource Development," we focus on the following:

  • Developing management human resources whose experience and values are diverse
  • Leveraging knowledge from different fields and cultures to increase expertise
  • Well-planned re-skilling to adapt to environmental change

Company-Wide Personnel Development Framework Chart

NGK provides systematic training for all job categories and Group companies in Japan at key career milestones, such as joining the company and receiving promotions. In recent years, we have also expanded opt-in and elective training programs to further promote employees' career autonomy.

Initiatives

Initiatives in Line with Priority Strategies

Developing Management Human Resources Whose Experience and Values Are Diverse

Based on discussions held during the formulation of the Long-Term Business Plan, NGK clarified the profile of management human resources it seeks and overhauled its management human resource development framework. In addition to conventional specialized skills in areas such as management strategy, business strategy, finance, and marketing, we now place greater emphasis on building role awareness and establishing a clear decision-making framework for senior management candidates. We also focus on strengthening candidates' capacity to lead decision-making and drive transformation. This program promotes the broadening of perspective and the strengthening of decision-making capabilities, cultivates thinking grounded in both corporate value and social value, and fosters self-reflection and behavioral change through cross-boundary learning, all with the aim of developing leaders who drive transformation.

Leveraging Knowledge from Different Fields and Cultures to Increase Expertise

Developing Digitally Proficient Human Resources

Based on the NGK Group Digital Vision, NGK works to promote digital transformation across all employees, including management, and to develop highly skilled data scientists. We define data-literate human resources as employees who handle tasks ranging from identifying business challenges, to generating insights through data utilization and analysis, to driving improvements and advancements in operations. We continuously review the content and focus areas of our development programs to keep pace with advances in digital technologies.

Global Seminars

To develop human resources capable of excelling on the global stage, NGK conducts Practical Overseas Training, through which employees gain approximately six months of hands-on experience at Group companies outside Japan. The program primarily targets young employees identified as candidates for overseas assignments, with the aim of enhancing their communication and practical skills in cross-cultural environments.
NGK also provides a range of global training programs for employees engaged in international operations, including communication and management training grounded in cross-cultural understanding, language training, and area studies for various countries. These programs support employees in developing the skills required for international business.

English Training for New Employees

To develop globally capable human resources at an early stage, NGK conducts global training programs for new hires. Through English language training, we promote the acquisition of foundational skills for international business, including cross-cultural understanding and communication. We also offer level-based English training for those who wish to participate, focusing on improving both English proficiency and practical business skills such as presentation techniques.

Manufacturing Training

While preserving the foundations of manufacturing built on safety, environment, quality, delivery, and cost, NGK works to develop human resources capable of creating new value. We conduct NGK's unique technologies education to deepen understanding of our products and technologies, as well as management and improvement techniques education to build the mindset and skills needed for worksite improvement.
In NGK's unique technologies education, employees systematically learn NGK's ceramic technologies through programs aligned with the manufacturing process, developing the broad perspective needed to approach their work effectively. At production sites, we provide employees in supervisor roles with opportunities to acquire the skills needed for worksite culture improvement and productivity enhancement, developing leaders who can excel on the production floor.
In management and improvement techniques education, we deliver foundational training covering QC, statistics, reliability, cost, and maintenance, fostering the mindset and skills for employees to proactively pursue improvements.

Well-Planned Re-Skilling to Adapt to Environmental Change

Re-skilling and Recurrent Training

To realize the business structure conversion set out in our Vision, NGK Group works to expand opportunities for employees to acquire the skills needed in new growth fields such as Carbon Neutrality and digital society. As the required skills become increasingly advanced and diverse, we have introduced e-learning featuring more than 10,000 content items to provide employees with timely access to the learning they need. We also provide learning licenses to employees who wish to pursue autonomous learning. This initiative began in FY2021, and to date, more than 1,500 employees cumulatively have engaged in re-skilling.
In FY2024, we introduced a learning management system (LMS) and have been consolidating diverse educational content, including mandatory training, open-enrollment training, learning materials, and e-learning, into the LMS to build a group-wide learning infrastructure. This will further promote autonomous learning and strengthen the development of human resources capable of excelling in growth fields.

Support for Obtaining Qualifications and Degrees

To support employees' autonomous learning and motivation, NGK has introduced a system to support the acquisition of qualifications and degrees. We actively support employees in obtaining not only qualifications relevant to their current work but also those that contribute to future career development and challenges in new fields.
The program covers more than 500 qualifications spanning a wide range of fields, including attorneys, certified public accountants (CPAs), patent attorneys, architects, environment, safety and health, quality management, technology, languages, and IT, as well as doctoral degrees and MBAs relevant to employees' work. Recipients receive reimbursement of actual expenses such as examination fees and transportation costs. For qualifications of high difficulty or utility, we provide a one-time payment of up to ¥100,000. For advanced qualifications and degrees, we subsidize up to half of tuition fees, capped at ¥2,000,000.

Developing Cultivate advanced knowledge, skills, abilities or their combination, and proactively approach to problems

We conduct various training and development programs to help employees build the mindset, specialized knowledge, and skills required to perform their work. We also offer practice-based programs that connect learning to actual work, including coaching in collaboration with managers and programs that address challenges within employees' own departments. Through these initiatives, we support employees in moving beyond knowledge acquisition to develop practical capabilities and the ability to proactively tackle challenges.

Foundation-Level Programs for All Employees

Developing Demonstrate teamwork and persistently lead to results

NGK supports employees in developing a deep understanding of the NGK Group Philosophy, Vision, and Corporate Business Principles. We help them not only achieve their work objectives but also independently reflect on the purpose of their work and the values that guide their decisions.
To strengthen employee engagement and a sense of unity with the company, we provide communication training when employees join NGK and upon promotion, fostering effective communication in the workplace.
We have also revised the Key Personnel System to redefine the expected roles of management positions, clarifying accountability for organizational management and results. Building on this redefinition, we have developed a training framework to enhance management capabilities, rolling out new training programs sequentially from senior positions downward in alignment with the new system.
Through these initiatives, we support employees at every level in developing the capabilities to lead their teams and foster collaboration.

Developing Autonomously grow and continuously change oneself and the company

NGK provides training to support employee motivation and career development, aiming to enable each individual to think and act independently, take on challenges, and contribute to the company's sustainable growth.
In response to a rapidly changing work environment, we offer training that helps employees understand their own values, strengths, and skills, reflect on their roles and aspirations, and approach new challenges with a proactive mindset.
These programs include Career Planning and Leadership Training for Newly Promoted Employees, as well as Career Design Seminars for Employees in their 40s and 50s. In addition to mandatory training, we are also expanding our e-learning offerings and career consultations.

Innovation Training

NGK conducts innovation training to help employees create new value by addressing social issues, in response to a rapidly changing environment.
Programs for emerging leaders focus on understanding different values and perspectives, and on developing skills to turn ideas into concrete outcomes through collaboration.
Through workshops, participants also cultivate flexible thinking unconstrained by existing frameworks.
Themes generated through these programs are linked to new business development via our New Business Proposal Program.